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TECHNO COLLEGE HOOGHLY
Formerly Known as TECHNO INDIA HOOGHLY
A Technical & Management College Under Techno India Group
Affiliated to MAKAUT, WB Formarly WBUT Approved by AICTE and Accredited by TCS

Webmail Pannel
Web Mail
 
  Course Offered
  PostGraduate Program:
MCA (A.I.C.T.E Approved)
 
For MAKAUT,WB (WBUT) Affiliated Under Graduate & Post Graduate Program BBA, BCA and M.Sc. (CS) Visit: www.technoindiahooghly.org
   
  Notice Board
Free Training for JECA 2020Routine  
 
Training Programme for MCA Routine  
Routine for Even Semester 2020  
 
 
 
Contact Information
Phone  (033) 2680 2389
  info@technocollegehooghly.org
Anti Ragging Movement
 
This institute is a Ragging Free Zone
 
 
 
Free Wi-Fi for All Students
  Grievance Redressal Cell

The Grievance Redressal Cell (GRC) aims to look into the complaints lodged by any student and redress it as per requirement. The students can state their grievance regarding any academic and non- academic matter within the campus through the online and grievance/ suggestion box. The institution aims at solving the grievances of the students within stipulated tacademic and non- academic matter within the campus through the online and grievance/ suggestion box. The institution aims at solving the grievances of the students within stipulated time.

The Grievance Redressal Cell has been developed to settle the grievances of the students and other stakeholders within a reasonable time period for further strengthening the bond of the students with the institution by providing them with all kind of facilities to a satisfaction level for maintaining a convenient ambience of academic teaching and learning.

Members of Grievance Redressal Cell

S.NO
NAME
CONTACT NUMBER
1

Mr. Tapan Kumar Chakraborty

9830138713

2

Mr. Subrata Saha

9232386504

3

Mr. Rajesh Nag

9433264104

4

Mr. Subhendu Saha

9433831218

 

Mechanism of the GRC

  1. Grievance redressal cell (GRC) shall consider only individual grievances of specific nature of students and staff.
  2. The GRC shall not consider any grievance of general applicability or of collective nature of raised collectively by more than one employee/student.
  3. Post receipt of the complaint/application the committee will decide on the merit of case regarding scope of further discussion investigation and act promptly.
  4. The GRC may mediate between complainant and defendant against who the complaint has been made, it required.
  5. GRC shall consider redressing of grievances within a reasonable time.
  6. The cell will give report to the authority about the cases attended to and seek guidance from the higher authorities if required.

 

Following the directions of UGC, AICTE and Anna University the Grievances Redressal Cell is established in order to deal with the individual grievances related to students and faculty members and to ensure the redressal of grievances amicably in a time bound manner. The online Grievance Redressal mechanism can be able to receive and dispose of the grievances online. The Flex board is  fixed near the office with the committee members list, contact numbers and email-id’s of members indicating the details of the online Grievance Redressal mechanism i.e. URL of the online Grievance Redressal Portal to ensure publicity/awareness of the establishment  of  Grievance Redressal mechanism. Faculty from departments, who are members of this cell meet periodically and provide solutions to problems related to girl students and women employees…The committee invites suggestions from employees for improving the working environment and resolving issues if any. Any grievances/sexual harassment related specific issues are addressed through professional counseling. If required, parents are called and counseled confidentially.

The students approach the Cell to voice their grievances regarding academic and non academic matters. The cell redresses the grievances at individual and class level and grievances of common interest. Students are encouraged to use the suggestion box placed on the campus to express constructive suggestions and grievances.

CLICK HERE FOR LODGING GRIEVANCE

 
 
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Designed and Developed By Anik Patra, Assistant Prof.